Business Intelligence

Eydean is the only enterprise business intelligence platform that connects together the entire organization through a shared common analytical fabric. Eydean’s prominent BI delivers the speed, self-service, and agility front-line business workers demand, and the scale, security, and control to meet rigorous corporate data standards. Eydean delivers all of this and much more with low TCO via public or private cloud configurations.

Financial Accounting

Whether you have an accountant in your internal team OR you do it yourself OR you have chosen to outsourced it, the financial accounting process is almost always at the center any business management system (aka an ERP system).

CRM

Eydean ERP/CRM helps you track business Opportunities from Leads and Customers, send them Quotations and make confirmed Sales Orders.

Inventory

Distributors have large part of their net worth is invested in the stock in hand. With Eydean ERP/CRM, you can always keep a birds eye view on your stock availability, replenishment, procurement and sales.

Sales

Selling is the communication that happens with the customer prior to and during the sale. You might be managing all the communication yourself or you may have a small team of sales people to handle this. Eydean ERP/CRM helps you track the communication leading up to the sale, by keeping all your documents in an organized and searchable manner.

Purchasing

If your business involves physical goods, buying is one of your core business activity. Your suppliers are as important as your customers and they must be provided with as much accurate information as possible. Buying in right amounts, in right quantities, can affect your cash flow and profitability. Eydean ERP/CRM contains a set of transactions that will make your buying process as efficient and seamless as possible.

Projects

For a services business, which doesn’t have a tangible product to showcase their value, needs to get many things right to stay afloat and grow in the industry. Eydean ERP/CRM helps services company effectively manage business aspects like Projects Management, Customer Support, Sales and Purchase Management to list a few.

Industry Based

Manufacturing

Eydean Manufacturing System comes batteries included for all requirements of a manufacturing business like Bill of Materials tracking, Production Order planning and execution, procurement and lot more.

Education

The Education domain in Eydean Education Software is designed to meet requirements of any organization which imparts knowledge and believe in doing it in an organized fashion. It has already been used at the schools, colleges and even at the private firms. It helps you effectively manage administrative side and allows you to focus on what is most important for your institute, to educate!

Healthcare

Life is priceless, and you as a medical practioner needs a best tools to honour it. Eydean Healthcare Software provides a thorough domain for a humble initiative to help you serve your patients better.

Ecommerce

On the Webpage, a shopping cart is an icon that allows you to store all the things that you have earmarked for purchasing. It is a graphical representation of a shopping basket or a shopping cart that allows you to save the items you intend to buy.

Eydean Ecommerce software displays the price of the product . It also displays shipping and handling charges, along with taxes, if applicable.

Extra features

Website/CMS

Websites are a core component of any business and having a good website usually means:

  • Invest lot of money.
  • Difficult to update.
  • Not interactive.

Unless you are a web designer yourself.

Wouldn’t it be nice if there was a way to update your product catalog on your site automatically from your ERP/CRM?

We thought exactly the same and hence built a small Website Development app right inside Eydean’s ERP/CRM! Using Eydean’s ERP/CRM Website module, you can

  1. Create Web Pages
  2. Write a Blog
  3. Publish your Product Catalog using the Item master

We will soon be adding a shopping cart facility so that your customers can place orders and pay you online!

Though not necessary, to make a good website, you might have to know a bit of HTML / CSS or hire the services of a professional. The good part is that once this is setup, you can add and edit content, blogs and products directly from your ERP.

Support

Great customer support and maintenance is at the heart of any successful small business. Eydean ERP/CRM gives you the tools to track all incoming requests and issues from your customers so that you can respond quickly. Your database of incoming queries will also help you track where the biggest opportunities are for improvements.

In this module, you can track incoming queries from your email using Support Ticket. You can keep track on Customer Issues raised by Customers on specific Serial No and respond to them based on their warranty and other information. You can also make Maintenance Schedules for Serial Nos and keep a record of all Maintenance Visits made to your Customers.

Why Choose Eydean’s Software Solutions?

  1. Server Management Let us lose sleep over your infrastructure. We have years of experiences ensuring that your servers are up and running at optimium levels.

  2. Redundancy Eydean ERP/CRM Cloud uses a Master-Slave system, so each server has a live twin that will ensure that chances of losing data are bare minimum.

  3. Upgrade Management Don’t worry about keeping updated with the latest security and performance upgrades, we ensure that your eydean erp/crm instance is patched and up-to-date.

  4. Priority Support Our support team knows eydean erp/crm inside out and has tons of experience dealing with all kinds of scenarios, and responds very quickly.

  5. Bug Fix Guarantee If you report a bug in a standard feature, we will guarantee that it will be fixed with highest priority and automatically patched and released for you.

  6. Configuration Support If you are implementing eydean erp/crm, our support team will help you map your business process with eydean erp/crm workflows and help you setup your system.

  7. Email Service With eydean’s erp/crm you don’t have to worry your transaction emails reach your recipients as we automatically route your emails via Mailgun.

  8. Offsite Backups Your instance on console.eydean.com is automatically backed up on Amazon S3 so that you can be doubly assured of your data.

  9. Scalability Support As your business grows, you may experience scalability issues. We will ensure we try and fix them so that you do not experience slow performance.